First Hotel Malpensa
Was Gäste sagen
The shuttle bus was convenient. My room was spacious and very clean. The buffet breakfast was better than I expected. The receptionist said I could look at buffet and decide if I'd like to eat there or not. For 10 euro, it was very good value. Choice of cereal, fresh fruit, yoghurt, good selection of savoury cold cuts, cheeses, lot of cakes/tarts to choose from too.
Janine
Oktober 2024
Very good location. 5 mins from Malpensa airport. The facility was clean. Our room was outdated but our family members’ room is slightly better. Most of the staffs were amazing! The check in staffs were extremely helpful and great. The only one that’s a bit grumpy was the morning front desk guy. Understandably so, we had to leave at 3 am for our early morning flight and he had to also drive us to the airport. He didn’t look too happy. Shuttle is NOT free, we paid premium hour price for it so I didn’t expect the grumpiness. With that said, this is a very good value for a night stay if you need to be near the airport. Will not hesitate to recommend it!
Pathamakorn
September 2024
Friendly staff, clean room, shuttle availability.
Vargas
Oktober 2024
Update March 2025 I got a newly renovated room in 1st floor. Room was different from review I saw here especially in bathroom. Bathroom walls are made by vanishing gypsum board. All new sanitary ware there. Only rain shower look weird a bit, it was hung on the wall literally, but it works well. Great service from shuttle bus driver and reception.
Keawkyo
März 2025
Staff were really helpful and pleasant and professional. We had some people in the next room who were arguing, even although the hotel is quiet and has heavily insulated walls and doors we could really hear it loudly. I explained at reception and it was dealt with by the staff immediately in a professional manner. I am sure if they could not resolve then one of us would have been moved. Room was clean and comfortable and a really good size (We had to repack 5 cases after final day skiing on family holiday and had plenty of room to do that in one of the rooms) . Good coffee maker
Wallace
Februar 2025
We had a great stay at First Hotel Malpensa! The location is excellent for those traveling through Malpensa Airport, as it’s very close and convenient. The shuttle service was efficient and made our transfer stress-free. The staff was friendly, professional, and helpful throughout our stay. The room was clean, comfortable, and well-maintained, with all the necessary amenities. The bed was particularly comfortable, ensuring a good night’s sleep. Breakfast was varied and delicious, offering a good selection to start the day right. Overall, it was an excellent experience, and I highly recommend this hotel to anyone needing accommodation near the airport.
Valerii
Januar 2025
Very very friendly staff👍🥰 The receptionist was super friendly and helpful. They offer shuttle to pick you up and from the airport with only 5euro each way (24hrs service..after midnight 10€) which is more than reasonable and convenient. Both shuttle driver very very friendly and helpful...helped us with the luggage and show/bring it to our room 314. The a 5€ Tip was worth for him....many hanks again for all of your efforts for providing such great experience. Room clean and we hear nothing this side from airport. Price ratio also fair...we will use it again next time...Liz and Rene 🇨🇭👍at IG: renepeter57
Easypeacy😍🇨🇭
Dezember 2024
Excellent shuttle service to hotel and a lovely welcome at reception. Quickly shown through to our room, which was spacious and very comfortable. Considering its close proximity to the airport, it was very quiet, and we had an undisturbed sleep. Bright and spacious bathroom. A reasonable breakfast selection, and was adequate for our needs. We didn't get a chance to sample other mealtimes, unfortunately.
Clive
November 2024
Staff, at reception, in the dining room and for the shuttle service are excellent. Helpful, prompt, efficient and very pleasant. Rooms are a comfortable size, very clean, and the block-out curtains work to keep light out at night. The bathroom is a decent size with good water pressure and temperature in the shower. Breakfast is excellent with a wide range in the buffet and plenty of fresh fruit, yoghurt and fresh Italian-style pastries. The ability to order a coffee made by staff is a treat and much better than the standard make-it-yourself machines. Rooms away from the airport are very well sealed from aircraft noise.
Greg
Oktober 2024
It was very convenient to have the airport shuttle pick-up and drop-off. The hotel is absolutely fine for an overnight near the airport. The room was basic and on the smaller side but more than adequate especially considering the price - a good value. The hotel overall was very clean and neat. The bed was comfortable and the shower was great. The regulation of the room temperature was limited and for me it was a bit too warm but that was not a major issue. The front desk staff were wonderful - very friendly and happy to answer questions. They gave me a great recommendation for dinner at a restaurant within walking distance. Super people!
Lynne
Oktober 2024
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