The shuttle bus was convenient. My room was spacious and very clean. The buffet breakfast was better than I expected. The receptionist said I could look at buffet and decide if I'd like to eat there or not. For 10 euro, it was very good value. Choice of cereal, fresh fruit, yoghurt, good selection of savoury cold cuts, cheeses, lot of cakes/tarts to choose from too.
Janine
2024年10月
Very good location. 5 mins from Malpensa airport. The facility was clean. Our room was outdated but our family members’ room is slightly better. Most of the staffs were amazing! The check in staffs were extremely helpful and great. The only one that’s a bit grumpy was the morning front desk guy. Understandably so, we had to leave at 3 am for our early morning flight and he had to also drive us to the airport. He didn’t look too happy. Shuttle is NOT free, we paid premium hour price for it so I didn’t expect the grumpiness. With that said, this is a very good value for a night stay if you need to be near the airport. Will not hesitate to recommend it!
Pathamakorn
2024年9月
Room is very nice, bed is comfy. Best surprise was the restaurant of hotel, that is located in -1 floor (no windows) but food was 100% Haute Cuisine. Small village around hotel has couple of other restaurants too. Hotel offers shuttle bus from/to airport, that is 10 minute of driving.
Angel
2025年4月
Friendly staff, clean room, shuttle availability.
Vargas
2024年10月
Update March 2025 I got a newly renovated room in 1st floor. Room was different from review I saw here especially in bathroom. Bathroom walls are made by vanishing gypsum board. All new sanitary ware there. Only rain shower look weird a bit, it was hung on the wall literally, but it works well. Great service from shuttle bus driver and reception.
Keawkyo
2025年3月
Staff were really helpful and pleasant and professional. We had some people in the next room who were arguing, even although the hotel is quiet and has heavily insulated walls and doors we could really hear it loudly. I explained at reception and it was dealt with by the staff immediately in a professional manner. I am sure if they could not resolve then one of us would have been moved. Room was clean and comfortable and a really good size (We had to repack 5 cases after final day skiing on family holiday and had plenty of room to do that in one of the rooms) . Good coffee maker
Wallace
2025年2月
We had a great stay at First Hotel Malpensa! The location is excellent for those traveling through Malpensa Airport, as it’s very close and convenient. The shuttle service was efficient and made our transfer stress-free. The staff was friendly, professional, and helpful throughout our stay. The room was clean, comfortable, and well-maintained, with all the necessary amenities. The bed was particularly comfortable, ensuring a good night’s sleep. Breakfast was varied and delicious, offering a good selection to start the day right. Overall, it was an excellent experience, and I highly recommend this hotel to anyone needing accommodation near the airport.
Valerii
2025年1月
This accomodation is really a good experience. Everything is created and organized in a very wise, modern, elegant, functional and cozy way. Location is perfect beacuse offers easy transport to both of Malpensa airport terminals, and especially to those who have a late coming or early flight. First time I discovered this accomodation by pure coincidence but if they preserve this prices ratio it will remain my first choice whenever I have chained flights over Malpensa airport and have no spare time to visit the city of Milano.
Boris
2025年4月
Very very friendly staff👍🥰 The receptionist was super friendly and helpful. They offer shuttle to pick you up and from the airport with only 5euro each way (24hrs service..after midnight 10€) which is more than reasonable and convenient. Both shuttle driver very very friendly and helpful...helped us with the luggage and show/bring it to our room 314. The a 5€ Tip was worth for him....many hanks again for all of your efforts for providing such great experience. Room clean and we hear nothing this side from airport. Price ratio also fair...we will use it again next time...Liz and Rene 🇨🇭👍at IG: renepeter57
Easypeacy😍🇨🇭
2024年12月
Excellent shuttle service to hotel and a lovely welcome at reception. Quickly shown through to our room, which was spacious and very comfortable. Considering its close proximity to the airport, it was very quiet, and we had an undisturbed sleep. Bright and spacious bathroom. A reasonable breakfast selection, and was adequate for our needs. We didn't get a chance to sample other mealtimes, unfortunately.
Clive
2024年11月